Scano Support
Need help with Scano? Find answers to common questions below or contact us directly.
Scanning documents
Make sure the document is well lit and fully visible inside the camera frame. If detection is not stable, move the phone slightly farther away and keep it steady for a moment.
Creating PDFs
After scanning your pages, you can review them, reorder them, rotate them, crop them, remove pages, and then create your final PDF.
Sharing documents
Once a PDF is created, use the share options available on your device to send or save the file.
Privacy
Scano is designed to process your scanned documents locally on your device. You can review the full policy on our Privacy Policy page.
Contact Scano Support
If you have a problem, suggestion, billing or privacy question, send us an email and include as much detail as possible about what happened.
When contacting support, please avoid sending confidential documents unless they are strictly necessary to explain the issue.